After identifying the appropriate transparency, explainability, and contestability expectations, the AI System Owner should ensure that the organization designs appropriate technical and organizational structures to satisfy the TCE expectations and align the AI system with the organization’s values and risk tolerance.
The TCE design should address how a sufficient level of transparency, explainability, and contestability is secured by
1) algorithm and AI system design,
2) technical interfaces and other arrangements that allow the end-users and others affected to gain adequate visibility into the AI system,
3) procedures, technical systems, technical interfaces, and other arrangements that allow decision-making subjects to contest the decisions in an appropriate manner and to an appropriate degree, and
4) user instructions and end-user transparency and explainability documents such as explanations of decision-making logic.